Privacy Policy

Privacy & Safety

Amanda Harman t/a The Baby Imprint Co are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

We collect information about you if:

  • You complete an online enquiry form

  • You contact us directly i.e via email

  • You complete a The Baby Imprint Co Order form

We also collect information when you voluntarily comment on our blog posts, provide feedback and participate in competitions. Website usage information is collected using cookies.

 

The information we collect about you may include; your name, email address, address, phone number, company name, sex, age, your childs name and age plus any information you supply voluntarily.

Why do we need your data?

The Baby Imprint Co only collects data for the purposes of scheduling your appointment, processing your order and communicating directly with you in relation to the appointment or order. All files used for these purposes are password protected and/or encrypted.

The Baby Imprint Co will not use your personal data for marketing purposes unless you choose to opt in.

The Baby Imprint Co does not sell or disclose your data to any third party.

The personal data entered on to the appointment booking system is protected by Encryption both at the booking stage on the website and then prior to transfer to our database.

 

The Baby Imprint Co keeps appointment data for 6 years, it is then destroyed. If you would like us to remove this data sooner, we will be happy to do so.

Images uploaded to our website are not stored in conjunction with any personal data so cannot be identified and are protected by encryption.

Images are only released to third parties for the purposes of creating marketing material. 

Marketing

If you opt in, The Baby Imprint Co may send you details of offers and marketing updates by email. You can change your mind at any time by clicking on the unsubscribe link in the footer of any marketing email you receive from us.

We will share images/videos of the baby imprints we are creating on our social media accounts. The name and age may appear on the frame – however, we will not include or share full customer order details with the image.

We welcome customers to share their photos with us and will seek permission to use them. We will not share them with 3rd parties or include full customer order details with the image.

Terms & Conditions 

The Baby Imprint Co products are entirely handcrafted. As such inconsistencies from the display items and previously purchased items are an inherent part of the quality of the item.

Delivery

Delivery of the items will be decided on between The Baby Imprint Co and the client.

If the client decides on postage The Baby Imprint Co can take no responsibly on damage that may occur during the shipping process.

Due to covid-19 we are currently experiencing extended delivery times. We can not give accurate delivery dates.

Home Appointments

The Baby Imprint Co do not guarantee to arrange home visits at a time chosen by the customer, the appointments will be arranged by mutual convenience between the customer and the Imprint Artist.

Full payment for orders must be made on the day of the appointment for the order to go into production.

Gift Vouchers

The Baby Imprint Co gift vouchers can be used towards the cost of any keepsake of the same or greater value.

Any difference in the final order value must be paid for at the appointment.

The Baby Imprint Co gift vouchers must be surrendered at the appointment.

10% off additional product offer 

The highest price item purchased is charged at full price.

The discount applies to orders placed and paid for at an appointment on one day.

Multiple children sharing a product for example a sibling double is not an additional product.

This discount cannot be used in combination with any other offer.

Offer relates to The Baby Imprint Co products only.

Multiple customers cannot combine to receive the discount. What constitutes a single customer is at the discretion of The Baby Imprint Co.

10% will be deducted from the total keepsake cost. 

No cash alternatives 

The Baby Imprint Co offer home appointments in Portsmouth and surrounding areas, if you live outside this area please contact us to discuss.

 

Payment Methods

- PAYPAL

- Offline Payments